Workers' Compensation - Employee Safety

Safety Mission Statement

The City of Biddeford recognizes its employees as one of its most important assets. As such, management has set a goal of providing a safe and healthful workplace for all employees. The City of Biddeford's safety program recognizes that the safe work behavior of each employee is a key to meeting this goal. 

Primary Goal

Our primary goal is to achieve an accident-free work environment for our employees. To help meet these goals, the City will provide safety awareness training to all employees based on the particular potential hazards of their job duties. We will also provide the necessary protective equipment to help reduce potential hazards and will allocate resources, as needed, to correct conditions that are brought to our attention. 

Personal Responsibilities

It is the responsibility of each employee to follow all safe work rules and procedures. If an employee is unsure of how to do a particular task safely, they should not proceed until they have received instruction. It is the responsibility of each Department Head to ensure all employees are monitored and assisted in the safe performance of their duties. 

Safe work behaviors and attitudes are an expected part of each employee’s job performance. This mission statement will be reviewed and revised on an annual basis to allow the City of Biddeford to achieve an accident-free work environment for our employees.

Workers' Compensation

The City of Biddeford provides a comprehensive workers' compensation insurance program at no cost to employees. This program covers any injury or illness sustained in the course of employment that requires medical, surgical, or hospital treatment. Subject to applicable legal requirements, workers' compensation insurance provides benefits after a short waiting period or, if the employee is hospitalized, immediately. The City retains the right to send an injured employee to a physician of the City's choice. The City utilizes Work Well which is located in Southern Maine Medical Center for all it's work related injuries. Should an injury occur after normal business hours employees should report to the emergency room located also at Southern Maine Medical Center.


Employees who sustain work-related injuries or illnesses must inform their supervisor immediately. No matter how minor an on- the-job injury may appear, it is important that it be reported immediately. This will enable an eligible employee to qualify for coverage as quickly as possible. It is the responsibility of the employee and their supervisor to insure that the proper first report of injury is completed. Neither The City of Biddeford nor the insurance carrier will be liable for the payment of workers' compensation benefits for injuries that occur during an employee's voluntary participation in any off-duty recreational, social, or athletic activity sponsored by the City of Biddeford. 


Each department has a designated contact person for worker' compensation claims and general information. See below for contact listing:

Kara Cote

Public Works Department

Phone: 204-282-1579

Starr Cloutier

Police Department

Phone: 207-282-5127

Carl Walsh

Recreation Department

Phone: 207-283-0841

Kathy Boyden

Fire Department

Phone: 207-282-6632

Diana DePaolo

City Hall / City Wide

Phone: 207-286-0593

Policies & Plans